Frequently Asked Questions

Everything you need to know about shopping with LABELS

How long does shipping take?

Standard shipping typically takes 3-5 business days. We also offer express shipping options which deliver within 1-2 business days depending on your location.

What is your return policy?

We accept returns within 30 days of purchase for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.

How do I find my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At LABELS, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we are working toward 100% sustainability by 2025.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly on our website.